Privacy Policy

Last Updated: November 23, 2025

1. Introduction

LMAP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Localized Media Automation Platform.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, company name, phone number, and billing information
  • Profile Information: User preferences, settings, and organizational details
  • Content: Marketing materials, campaigns, templates, and other content you upload
  • Communications: Messages, feedback, and support requests you send to us

2.2 Information We Collect Automatically

When you use our platform, we automatically collect:

  • Usage Data: Pages viewed, features used, actions taken, and time spent on the platform
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Log Data: Access times, error logs, and system activity
  • Cookies: We use cookies and similar technologies to track activity and store certain information

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms

4. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: When you authorize us to share your information

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection

However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@lmap.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Understand how you use our platform
  • Improve platform performance and user experience
  • Provide analytics and measure marketing effectiveness

You can control cookies through your browser settings, but disabling cookies may limit functionality.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose, and the right to request deletion of personal information.

13. GDPR Compliance

For users in the European Economic Area (EEA), we process your personal data based on legitimate interests, contractual necessity, or consent. You have rights under GDPR including access, rectification, erasure, and data portability.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use after changes constitutes acceptance.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

LMAP
Email: privacy@lmap.com
Website: https://lmap.com